Online Services Terms of Use
Online Services Terms of Use
The use of this online application ADD Online services (hereinafter referred to as the “online application”) is
subject to the terms of use set out below. By using
this online application, you are deemed to have taken note of these terms of use and
to accept the terms of use without any reservations. You agree
to comply with the terms of use and that the terms of use govern your relationship
with us.
This online application is managed by ADD, with address at 3001 Heverlee, Geldenaaksebaan
470, VAT BE 0406.080.305 - RPR Leuven (hereinafter “We”, “us” or “ADD”)
Purpose of the online application
The online application aims to provide simple and quick access to information relating to your insurance contracts.
If you are using the Online Application on behalf of an entity, you represent and
warrant that you have the legal authority to bind that entity by
accepting the Online Application Terms of Use. To that end,
all references to "you" refer to that entity.
Subject to these Terms, we grant you a limited, revocable,
non-transferable, non-exclusive, and non-sublicensable license
to use the Online Application solely for its intended use. You
agree that we or third parties own all legal right,
title, and interest in and to the Online Application, including all
intellectual property contained therein. You may not use the Online Application
for any purpose not expressly permitted by the
Terms of Use or any related documents.
You acknowledge and agree that the form and nature of the online application provided
by us and the associated license terms may change. We will, if the changes are material,
use reasonable efforts to inform you in advance in accordance with subsection "Changes"
to enable you to make any technical or commercial adjustments to comply with the changes.
When using the Online Application, you may not (i) sublicense the Online Application for use by any third party; (ii) perform any act
intended to introduce viruses, worms, defects, Trojan horses, malware or other items
of a destructive nature to ADD products and services; (iv) interfere with or disrupt the
Online Application or the servers or networks that provide the Application; (vi) reverse
engineer or attempt to extract the source code of the Services or related software,
except to the extent this restriction is expressly prohibited by applicable law; (vi) remove,
obscure or alter these Terms of Use, any links to the Terms of Use, or any notices
of these Terms of Use.
Use of access and signature means
Access and signature means, such as login details and passwords, provided to you by us, are
strictly personal and confidential and may not be shared with or disclosed to third parties,
nor may they be included in any document in recognisable form.
You are fully responsible for all activities performed with these access and
signature tools. As soon as you become aware of or suspect that
there has been loss, theft, fraud or any other misuse of these access and
signature tools, you must notify us in writing without delay,
so that we can block further access to the services. Until such notification,
you are fully and unconditionally liable for any unauthorized use of the access and
signature tools and the online application and for all harmful consequences that may
directly or indirectly result from such use.
You will comply with all applicable laws, regulations and third party rights (including,
without limitation, laws regarding the import or export of data or software,
privacy and local laws). You will not use the online application to encourage or promote
illegal activities or violations of the rights of third parties.
More information about the processing of personal data of the (potential) policyholder,
insured, affiliated or beneficiary can be found in our privacy statement on
www.add.be/privacy
Any communication between us may contain confidential information of ours. Such
confidential information may include business proposals, business opportunities, strategies,
customer information and information specific to us, and may or may not be marked
as confidential or with similar wording. When you receive such
confidential information, you will maintain and treat such information as
confidential information and will not disclose it to any third party without our prior
consent. Confidential information does not include information that you independently
developed without access to or use of the confidential information, or information
rightfully received from a third party without a duty of confidentiality, or that
becomes public through no fault of your own. You may disclose confidential
information if required by law, provided you give us reasonable advance notice, if permitted.
Brands, Trademarks and Publicity
Unless expressly stated otherwise, these Terms of Use do not grant either party any right,
title or interest in or to the marks, trademarks, logos, domain names or other distinctive
signs or names of the other party.
The online application is provided to you on an 'as is' basis, particularly with respect to
its ability to meet your requirements. To the extent permitted by law, we exclude
all warranties, guarantees, conditions, representations and undertakings not expressly
set out in the terms of use.
The information available in this online application is for information purposes only and is
not binding. The special and general terms and conditions of your insurance contracts remain
applicable and take precedence.
We pay a lot of attention and care to the online application and strive to ensure that all information is
as complete, correct, understandable, accurate and up-to-date as possible. Despite all our continuous
efforts, we cannot guarantee that the information provided is at all times
complete, correct, accurate or up-to-date. If the information provided on (or via) the
online application shows shortcomings, we will make the necessary efforts to correct this as
quickly as possible. We reject any liability for the choices and the associated consequences
that the user of the online application makes based on data that he finds on the online
application. The content of the online application can always be adjusted,
changed, supplemented or removed without notice or notification.
If you notice any inaccuracies, you can contact us via your assigned policy or claims manager.
We make every effort to prevent technical interruptions as much as possible. However, we cannot
guarantee that its online application is completely free of interruptions or is not affected by other
technical problems.
To the extent permitted by law, we, or any of our affiliates, shall not be responsible or liable for
(but not limited to) any loss of profits, loss of revenue, loss of data, financial loss, special,
consequential or indirect damages.
Our total liability for any claim under these terms, including for any implied warranties,
is limited to the amount paid by you to us to use the online application during the six
(6) months immediately preceding the event giving rise to the liability, or €500,-
(five hundred euros), whichever is greater, the foregoing to the extent permitted by law.
To the fullest extent permitted by law, you agree to defend, indemnify and hold us harmless,
including our affiliates and our respective directors, officers and employees and agents,
from and against any and all claims, actions, suits or proceedings, as well as all losses,
liabilities, damages, costs and expenses (including reasonable attorneys' fees) arising out
of or resulting from your failure to comply with these Terms of Use.
You may stop using the online application at any time without prior notice. However, if you
wish to terminate the Terms of Use, you must give us 7 days' prior written notice.
We have the right to terminate these Terms of Use and the provision of the Online Application
to you upon 7 days' prior notice. We reserve the right to immediately suspend or terminate your
use of the Online Application if you materially or repeatedly breach any of the Terms of Use.
Upon termination, you must cease all use of the online application.
The Terms of Use constitute the entire agreement between you and us with respect to your use of the online
application and supersede all prior agreements, whether oral or written, regarding the subject matter
of these Terms of Use.
We may revise these Terms of Use from time to time and the most current version will always be posted on
our website, so please check back frequently. If a revision is material, we will notify you (for example,
via email or a notice on our website). By continuing to access or use the Online Application after revisions
become effective, you agree to be bound by the revised Terms of Use. If you do not agree to the new Terms of
Use, you must terminate the Terms of Use in accordance with the termination provisions and cease using the
Online Application.
If, for any reason or to any extent, any provision of these Terms of Use is held to be invalid or unenforceable,
such invalidity or enforceability shall not affect or render invalid or unenforceable the remaining provisions
of these Terms of Use and such unenforceable provision shall be replaced by a provision that most closely
approximates the economic purpose of that provision and is legally permitted.
Our failure or delay in exercising or enforcing any right or provision of these Terms of Use or any rights under
applicable law shall not constitute a waiver of such provision or right now or in the future.
You may not assign the Terms without our prior written consent. Notwithstanding the foregoing,
we reserve the right, upon prior notice to you, to assign the Terms of Use, in whole or in part,
to an affiliated company.
These terms of use are subject to and will be interpreted in accordance with Belgian law. Any disputes
arising from these terms of use will be subject to the jurisdiction of the courts of Leuven.
